If you have purchased an item from us and would like to return it, you can do so within 14 days of receipt for a full refund. Items must be unworn and unwashed, with their tags still attached in order to receive a refund.
Items are sent with a Hermes pre-paid slip so you can return items for free at your local Hermes drop-off point.
Please return your items to the following address:
Regents Pavilion, 4 Summerhouse Road,
Once we have received your returns, we will send you an email as confirmation of receipt. Please allow up to 7-10 working days for returns to be processed and for payment to show in your account.
If an item is damaged or faulty, please contact us a email@example.com within 30 days of receipt.
If you have any further queries, you can send us a message below.