Returns Policy

If you have purchased an item from us and would like to return it, you can do so within 14 days of receipt for a full refund. Items must be unworn and unwashed, with their tags still attached in order to receive a refund.

Items can be returned through your local Royal Mail post office. We currently do not offer pre-paid returns labels and we recommend that you send returns with tracked delivery to ensure your items are received. We will only refund items that arrive at our warehouse.

Please send your returns to the following address:

Otelli Clothing,
Office 5,
Diamond Business Centre Vaux Road,
Finedon Road Industrial Estate, Wellingborough, England,
NN8 4TG

Once we have received your returns, we will send you an email as confirmation of receipt. Please allow up to 7-10 working days for returns to be processed and for payment to show in your account.

If an item is damaged or faulty, please contact us a info@otelliclothing.com within 30 days of receipt.